You may return any item within 30 days for a full refund of the price of the item. All returned items must be in original package and in new condition. Clothing must be unworn and in the original packaging. River2sea will refund the product cost only. All shipping fees and taxes incurred will be your responsibility.
Wrap and box item securely to avoid damage in transit. Please note that we cannot provide refunds on items that are received in a damaged condition as they are not resalable. If you ship your return by UPS it is insured automatically for up to $100. If you ship through USPS, please insure the package. Please provide invoice number.
Return the package to RIVER2SEA,LLC 3701 COLLINS AVE #2 RICHMOND CA94806.
We reserve the right to examine and inspect all merchandise before issuing a refund.
We reserve the right to terminate a transaction at any point once an item has been returned to us and a refund has been issued to the customer. We are under no obligation to re–send a replacement or exchange at additional shipping cost to our business.
Refund will be processed via the credit card you used.
Please understand that we try our best to prevent customers from adding out–of–stock items to their order. If that unfortunately happened and you got charged, we will send you an email notification and refund you for the particular item(s). We DON’T do back order. Please check our website and shop again if you still want to buy the item(s).